Privacy Policy
Last updated: July 2026
JP foods ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, we may collect the following information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order details
Automatically Collected Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Communicate with you regarding your orders
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails (only if you have opted in)
3. Sharing Your Information
We may share your information with trusted third parties, including:
- Payment service providers
- Shipping and logistics partners
- Website hosting and e-commerce service providers
- Analytics providers
These third parties only receive information necessary to perform their services.
4. Payment Processing
Payments made through our store are processed by secure third-party payment providers. We do not store your full payment card details on our servers.
5. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.
You may disable cookies through your browser settings, although some website features may not function properly.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders
- Maintain business records
- Comply with legal and tax obligations
- Resolve disputes
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
8. Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us: info@jpfoods.my