Terms of service

Last updated: July, 2026

Welcome to JP Foods. By accessing our website and placing an order, you agree to the following Terms & Conditions.

1. General

This website is operated by JP Foods. Throughout the site, the terms "we", "us", and "our" refer to JP Foods.

By visiting our site and/or purchasing products from us, you agree to be bound by these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time.

2. Products

We strive to ensure that all product descriptions, images, and specifications are accurate. However, we do not guarantee that all information is complete, current, or error-free.

Product packaging and appearance may vary slightly from the images displayed on our website.

3. Pricing

All prices displayed on our website are in Malaysian Ringgit (RM) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

4. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability

  • Errors in pricing or product information

  • Suspected fraudulent activity

If your order is cancelled after payment has been made, a full refund will be issued.

5. Payment

We accept payment methods made available through our Shopify checkout.

All payments are processed securely through third-party payment providers. We do not store your payment information.

6. Shipping

Orders will be processed and shipped according to our Shipping Policy.

Delivery times are estimates only and may be affected by factors beyond our control, including courier delays and public holidays.

We are not responsible for delays caused by shipping carriers.

7. Returns and Refunds

Returns and refunds are subject to our Refund Policy.

Please refer to our Refund Policy page for complete details.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and product descriptions, is the property of JP Foods and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, JP Foods shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.

Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Jambatan Pelangi SDN. BHD. 202501020053(1621466-U) 

Block N7-2, Kuchai Business Park, No.2, Jalan 1/127,
Off Jalan Kuchai Lama, 58100, Kuala Lumpur, Malaysia.

Email: info@jpfoods.my
WhatsApp: +60 11-2924 7433